Thank you for visiting CARTCLUE. We are a company, providing herbal, cosmetics and homeopathic products. Please read this Returns and Refund Policy before placing your order.
Returns and Refund Policy for CARTCLUE
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
Several types of goods are exempt from being returned. Perishable goods such as food products cannot be returned.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- If you have received any damaged or wrong product, please send us image of the product which you received.
- To send images by Whatsapp please Click Here
Don’t forget to mention your order number with image.
- Or you can manually connect with us on this whatsapp number: + 91 999 888 9227.
- You can also write us at “email@example.com”.
- Once our team will approve your return request, return shipping will be arranged by us at no extra cost.
- Full refund will be issued after the pickup of the product.
- If you have received the same product which you have ordered but now you don’t want that product anymore or changed your mind for any reason, in that case return shipping will be paid by you (buyer).
- Full refund will be issued after getting the product back
- Refund will be provided in your original payment method only.
- We only replace items if they are defective or damaged.